KVKK Clarification Text

NATURE CUBS

DISCLOSURE TEXT ON THE PROTECTION AND PROCESSING OF PERSONAL DATA

Last Updated: 11 October 2026

1. Data Controller

Your personal data may be processed by the business whose details are provided below as the data controller within the scope of the Personal Data Protection Law No. 6698 (“PDPL”).

Brand: Nature Cubs

Data Controller / Business Name: [ZEN MODA SANAYİ İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ]

Address: [ Güneşli, Üsküp Cd No:153, 34212 Bağcılar/Istanbul]

Email: [info@naturecubs.com]

Website: [naturecubs.com]

2. Processed Personal Data

If you shop on the Nature Cubs website, contact us, or visit our website, the following personal data may be processed in connection with our activities:

Identity information: First and last name.
Contact information: Phone number, email address, delivery and billing address.
Customer transaction information: Orders, purchased products, return and exchange requests.
Financial transaction information: Information required to carry out payment transactions.
Transaction security information: IP address, session logs, and security logs.
Marketing information: Campaign preferences and communication permissions, if you grant permission.
Cookie and usage information: Data regarding website usage based on your preferences and the permissions you grant.

The processing of payment card information depends on the infrastructure of the payment service used. It should not be assumed that your full card details are stored by Nature Cubs.

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes, provided that the relevant legal conditions are met:

Receiving, preparing, and delivering orders.
Carrying out payment, billing, and accounting processes.
Managing returns, exchanges, complaints, and customer requests.
Providing customer relations and after-sales support services.
Carrying out controls to ensure information security and prevent fraud.
Fulfilling legal obligations and meeting obligations to authorized institutions.
Improving website performance.
Carrying out campaign, advertising, and marketing activities, provided that the necessary permissions are obtained.

4. Legal Grounds for Processing Personal Data

Your personal data is processed based on the legal conditions specified in Articles 5 and, where necessary, 6 of the PDPL.

In this context, legal grounds may include being directly related to the establishment or performance of a contract, fulfilling the data controller's legal obligation, establishing, exercising, or protecting a right, legitimate interests provided they do not harm the fundamental rights and freedoms of the data subject, and, where necessary, explicit consent.

Each data processing activity is assessed within its own purpose and conditions.

5. Transfer of Personal Data

Your personal data may be transferred to the following parties to the extent necessary and in compliance with relevant legislation:

To cargo and logistics companies for order delivery.
To payment service providers and relevant financial institutions for payment transactions.
To e-commerce infrastructure and technical service providers.
To accounting, legal, and consultancy service providers.
To public institutions and organizations legally authorized to do so.

Due to the use of Shopify and other service providers, your personal data may be transferred abroad. Such a transfer is carried out by ensuring the appropriate legal mechanisms and conditions provided for international data transfers in Article 9 of the PDPL.

6. Method of Collecting Personal Data

Your personal data may be collected electronically through order and contact forms on the website, email correspondence, customer service communications, payment and delivery processes, as well as cookies and similar technologies based on your preferences and permissions.

7. Storage of Personal Data

Your personal data is stored for the duration required by the relevant processing purposes and in accordance with the retention obligations provided by legislation. Once the reason for storage no longer exists, the data is deleted, destroyed, or anonymized, except for data that must be retained in accordance with legislation.

8. Your Rights Under the PDPL

In accordance with Article 11 of the PDPL, you have the following rights within the relevant framework:

To learn whether your personal data is being processed.
If processed, to request information about the processing.
To learn the purpose of processing and whether it is being used in accordance with that purpose.
To know the third parties to whom the data is transferred domestically or abroad.
To request the correction of incomplete or inaccurate data.
To request the deletion or destruction of data within the framework of legal conditions.
To request that the correction, deletion, or destruction of data be notified to the relevant third parties.
To object to a decision made solely on the basis of automated processing that results in an adverse outcome for you.
To request compensation for damages suffered due to unlawful data processing.

9. Method of Application

You can submit your requests under the PDPL to our business via [application email address] or through other valid application methods specified in legislation.

Your applications will be assessed within the procedures and timeframes provided by the relevant legislation.

10. Updates

Nature Cubs may update this Disclosure Text in light of changes in its activities or legislation. The updated text will be published on our website.